At LoveWorld Books, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may be eligible for a return or exchange, subject to the following conditions:
To be eligible for a return or exchange, the item must be unused, in its original condition, and in the original packaging. We do not accept returns for digital products such as ebooks or audiobooks.
You must initiate a return or exchange within 14 days from the date of purchase. After this period, we are unable to process any returns or exchanges.
To request a return or exchange, please contact our customer support team with your order details. We will provide you with instructions on how to proceed. Please note that you may be responsible for the return shipping costs, except in cases where the item received is defective or incorrect.
Refunds and Exchanges:
Upon receipt and inspection of the returned item, we will process either a refund or an exchange, based on your preference. Refunds will be issued to the original payment method, and exchanges will be for the same or similar item of equal value, subject to availability.
Certain items are not eligible for return or exchange, including personalized or customized products and items marked as final sale.
Damaged or Defective Items:
If you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement or refund, including any applicable return shipping costs.
If you need to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders may be subject to shipping or processing fees if they have already been dispatched.
If you have any questions or concerns regarding our return policy, please reach out to our customer support team. We are here to assist you and ensure your satisfaction.
Please note that LoveWorld Books reserves the right to modify or update this return policy at any time. Any changes will be effective immediately upon posting on our website.
Thank you for choosing LoveWorld Books. We appreciate your business and strive to provide you with the best shopping experience possible.